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Set up in 10 minutes
From a fresh account to an agent that answers and sells. Every step below takes about a minute, and every choice can be changed later.
Before you start
- A WhatsApp number for the business that is not being used in the normal WhatsApp app (or one you are willing to move — the connect flow walks you through it).
- Optional: a Shopify store. Without one, the agent sells from products you paste in or a catalogue PDF.
- A courier is optional too — with none connected, orders take the manual path: you book with your own courier and paste the tracking number. See Orders & delivery.
The ten minutes
- Create your account
Go to panel.dihyahraj.com/signup. Sign up with Google, or with your business name, email and a password. Every plan starts with a 14-day free trial — no card needed. (The trial is once per account.)
- Run the welcome wizard
You land in a three-step wizard. Step 1 — your business: what you sell, the language your customers write in, your selling currency, and your agent's name (this is the name customers will see, e.g. "Sara"). Step 2 — what your agent does: six switches like reading product screenshots and understanding voice notes — everything is on by default because it sells better that way. Step 3 — your plan: pick any plan; the free trial runs on it without a card. You can also build your own plan.
- Set your payment rules
On the dashboard's Finish setting up checklist, open Set your payment rules (it lives on the Payments page). Choose when an advance is collected — Never, Only risky orders (recommended) or Every order — how much, and the account details customers pay into. If you choose Never, there is nothing else to fill in. Details in Payments & COD risk.
- Connect WhatsApp
Dashboard → Integrations → Connect WhatsApp (recommended). A Meta window opens and walks you through connecting your number — about five minutes, one click at a time. Your agent cannot receive a single customer message until this is done. Full guide: Connect WhatsApp.
- Give it your products (optional, but do it)
Either connect Shopify — Integrations → type your store domain → Connect Shopify, one approval on Shopify and it is done — or paste your products from a spreadsheet on the Agent page, or upload a catalogue PDF. See Connect Shopify and Selling without Shopify.
- Test it
Message your connected number from your own phone. Ask for a product, send a photo, confirm an order — then open Orders in the panel and watch it appear. A test order is a real order, so cancel it afterwards rather than letting it ship.
After setup
Good to know
- The wizard is re-runnable and every choice in it can be changed later — business facts under Business, the agent's voice under Agent, the plan under Plan & usage.
- The Finish setting up checklist counts only the required steps — products are marked Optional and never block completion.
- A second business on the same account starts without a free trial (the trial is once per account) — see Plans & billing.